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We ask you to fill out your registration at the reception on the day of arrival. The rooms are ready for you from 2 p.m. On the day of departure, we ask you to leave the room by 11:00 a.m. so that the following guests can move into the room on time.
We ask you to return your room key to the reception upon departure. In the event of loss, we charge € 35.00.
If we can help you with the luggage transport, please call the reception, extension 9.
Please understand that in the event of late arrival or early departure, the total amount of the booked hotel stay will be charged.
Our bedding is suitable for allergy sufferers. For more information, please contact the reception.
Raiffeisenbank Mutters - right in the center of the village next to the church. Open from Monday to Friday from 8:00 a.m. to 12:00 p.m. and from 3:00 p.m. to 5:00 p.m.
Innsbruck Kranebitten - travel time approx. 20 minutes. Munich - about 2 hours.
If you need baby items such as: water wings, bottle warmers, cots or baby monitors, please contact the reception.
Please contact reception as early as possible so that we can hire a babysitter for you for a fee. Price by agreement.
A small selection of books is available in the reception (cupboard).
We would be happy to serve you a breakfast of your choice in your room including a Schlumberger Piccolo bottle. Surcharge for a cozy breakfast: € 16 per person.
Board games are in the fireplace room in the large closet. Please put back used games.
You can get it at the BP petrol station in Mutters.
Breakfast: 7.30 a.m. to 10.00 a.m.
During this time, our rich farmer's breakfast buffet is available for you to feast and enjoy.
Coffee and cake: 3 p.m. to 5 p.m.
Coffee & tea buffet with cakes and pastries from our house patisserie for you in our fireplace room.
Dinner: 6.30 p.m. to 8 p.m.
If you want to cancel your dinner, please register it at breakfast at the latest, so that we can refund the EUR 12.00 incurred.
Would you like to pay for your stay in cash but not always have the money with you? No problem, you can pay at any time at the reception.
We ask you not to take the hotel dishes (except in the event of illness) to your room.
We ask you to wear appropriate clothing (no shorts) during dinner.
In addition to the beautiful mountains, there is a lot to see around Mutters. From the city of Innsbruck to the Swarovski Crystal Worlds. You can get more information about the most beautiful excursion destinations at the reception.
You can get outside via marked paths and stairs from every floor. Do not use the elevator during the fire alarm! Please memorize the escape route from the board in your room.
Wonderful flower arrangements for festive occasions or just to give a little joy. We will be happy to take the order for you at reception or directly at "Andreas Blumenladele" in Natters just 6 walking minutes away.
Phone: 0 - 043 512 54 68 25
Are clearly marked in every corridor and on every floor.
Have you lost something? Please ask at the reception right away. If you forget personal items in the room when you leave, we will be happy to send them to you. We ask all finders to hand in the finds at the reception.
Tips can be found at the reception. We have already prepared various tracks for you.
Salon Natters, Phone: 0 - 546030
The meeting point in the hotel. The hotel bar is open for you daily from 6 p.m. to 11 p.m. You can have the drink bill posted to your room. Please check and sign the invoice.
Room service: extension 51
We will charge you a surcharge of EUR 3.00 for this service
Are you still thirsty? A snack or a cold drink is available 24 hours a day in the fireplace room. Please do not forget to enter the article on the list.
You can regulate the temperature in your room individually on the radiator.
From 9:30 p.m. the hotel entrance is locked from the outside. You can leave at any time. The handle is to the left of the door. You always enter the hotel with your room key.
We recommend paying in cash. We also accept credit cards such as Master, Visa and EC-Card.
The closest hospital (UNI Klinik) is located in Innsbruck, approx. 15 minutes by car.
Sightseeing information and maps at the reception.
In our fireplace room we offer play facilities for our younger guests. The closet is equipped with children's books, board games, cuddly toys.
The request to tidy up is sent to children and parents so that the toys can be found in their designated place after use.
You would like to take a packed lunch with you for your journey home or your hike. We would be happy to put together a packed lunch for you for € 6.50. This includes: 2 sandwiches, a drink, fresh fruit and something sweet.
We will be happy to post your letters for you at the post office. You don't need a stamp for this either. We put the postage on your room bill. Postcards are available from reception.
If you receive personal mail at our hotel, we will leave it in your key box
Please contact the reception if you need help with your luggage. If you still want to enjoy the day of departure, you can leave your pastries at reception.
Our extensive range of massages can be found in the Wellness & Spa brochure, which is available in your room.
Appointments at the hotel reception.
The St. Nicholas pharmacy is located in Schulgasse No. 1, the first street on the left after the church, approx. 5 minutes' walk from the hotel.
Phone: 0 - 548636
Our panoramic indoor pool with access to the outside is open for you daily from 7:30 a.m. to 8:00 p.m. Water temperature: 32 ° C.
We ask you to be discreet. If you are staying in our dining room, we ask you to switch off your mobile phone.
You can call home directly from your room. Dial a "0" in front of the desired number. The fees are booked directly to the room. Internal calls are free of charge. You can dial your room directly from the outside by putting a "1" in front of the desired room number.
e.g .: 0043/512/548455/1101
The most important country codes abroad:
Internal numbers:
You are welcome to bring your favorites with you. Unfortunately, you are not allowed in the dining room, bar, wellness area and garden. Please clean your dog's paws after you go for a walk.
The next petrol station and car wash is the "BP" in Mutters (Innsbrucker Straße).
Please return your room key to reception upon departure. In the event of loss, we charge EUR 35.00. Please understand.
If you forget to return your room key, please send it back to us immediately. Thanks!
The next train station is in Innsbruck. Travel time approx. 10 minutes. For information about train or bus connections, please do not hesitate to contact us at the reception.
The reception is open from 7:30 a.m. to 9:30 p.m. You can reach us by phone at extension 9 or via WhatsApp 0 - 043 512 548455.
You can receive them over the phone in the room. The control of the channels is on the display.
Would you like to come back again? We're really glad. Please understand that it is not always possible to book certain room numbers and floors, but we will be happy to reserve certain room categories for you.
Since January 1st, 2009 smoking is no longer permitted in the entire hotel. Ashtrays are available on the balcony or on the terrace at the entrance area.
There is a safe with a numeric code in your room. No liability can be accepted for valuables left in the room. Please read the instructions for the safe carefully. If you leave the room on the day of departure, we ask you to leave the safe open.
So that your shoes are dry again quickly, we have installed a shoe dryer in the basement for you. Please hang your shoes with the toe pointing up. The shoe and ski room is open for you from 8 a.m. to 8 p.m.
Runs every 30 minutes between Mutters and Innsbruck or Fulpmes every 60 minutes.
Direction Innsbruck 4 minutes and 34 minutes past the hour. You can get exact timetables at the reception.
Located in the basement in the SPA area. You can get tokens at the reception. For 14 minutes € 8.00.
You go about 10 minutes on foot. At the hotel entrance, turn left to the intersection, then turn left again, towards Innsbruck.
... with sauna, emperor grotto, rasul bath, infrared cabin, beauty, cosmetics, massages and panorama relaxation room. Our massage team will be happy to spoil you. Find out early in order to secure your massage appointments. We provide our tea bar and fresh well water free of charge.
Opening times of the sauna area: Monday to Sunday, 3:00 p.m. to 8:00 p.m.
Taxi Innsbruck: 0 - 043 512 5311.
The purest spring water comes from all water pipes, or the well-known WELL water at the bar and in the spa.
Soothing freshness from the Tyrolean Alps. As a #regionality we rely on our good water that gushes from our local mountain, the Saile.
Do you need a personal gift voucher from Hotel Seppl? We would be happy to issue you an individually designed voucher. Our reception team will be happy to help you.
We are not liable for valuables and cash. You have the option of using the room safe free of charge.
We provide you with our practical wellness bag filled with a cozy bathrobe, sauna towel and comfortable slippers free of charge for the duration of your stay.
You can access the World Wild Web via WiFi throughout the house. This is available free of charge and without a password.
Please contact the reception with the desired wake-up time.
Catholic worship in the parish church of Mutters. Every Sunday at 8:30 or 10:00 a.m. in Mutters / Natters. You can get the information for the Protestant service at the reception.